Returns Policy

Returns Policy for

Effective Date: October 8, 2023

We strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied with your purchase, please review our returns policy below.

1. Return Period

You have 14 days from the date you received your product(s) to return them, unless the goods are deemed faulty.

2. Return Conditions

  • Products must be returned in the original packaging, unused, and in the same condition as received.
  • Any products deemed faulty after the 14-day period may be eligible for return at our discretion.
  • Products that are damaged or not in the original condition may not be eligible for a refund or may incur a restocking fee.

3. Return Shipping

  • The cost of return shipping is the responsibility of the customer.
  • Ensure you use a trackable shipping service and/or purchase shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment. Refund processing times may vary based on payment methods and financial institutions.

5. Faulty Goods

If you believe you have received a faulty item, please contact us immediately at with details and photos of the fault. Faulty items will be reviewed on a case-by-case basis.

6. International Returns

For international returns, customers are responsible for any customs charges or fees related to the return shipment. We recommend declaring items as “returns” with customs to avoid additional fees.

7. Exceptions

Certain items may be exempt from being returned. This includes, but is not limited to, perishable goods, personalized items, and health and personal care items. Please check product descriptions or contact us for more details.

8. Contact Information

For any questions regarding returns or to initiate a return, please contact us at

Shopping Basket
Scroll to Top